A composite index of citizen satisfaction with local police services

Assessment of rural satisfaction with local organizations services In ILAM province

Today in democratic governments, accountability to people and obtain the consent of them form local services is important for people's participation in local governance and consequently it is important to organizational success. In rural areas, wide range of services offered by local public organizations. Rural Satisfaction with the quality of their services, is one of the public performance in...

The Local Composite Index: A Critical Analysis

SALT: A semantic adaptive framework for monitoring citizen satisfaction from e-government services

In this paper we present and evaluate an adaptive, semantic-based framework for monitoring citizen satisfaction from e-government services. The framework has been realized in a system (SALT) which captures the citizen behavior and applies three axes of adaptation: based on previously gathered data from the citizen through questionnaires, based on problems encountered by the citizen and based on...

Satisfaction with the performance of emergency medical services: a case study in Tabriz

Objective: Assessing patients’ satisfaction with emergency medical services (EMSs) is an important managerial point of view. The present study aimed to assess the patients’ satisfaction with EMS in Tabriz, Iran.Methods: This is a descriptive-analytic study that was done in the prehospital emergency and disaster management center of Tabriz University of Medical Sciences. In this study, fro...

Patients' Satisfaction with Services provided in a Military Hospital in 2019: A Cross-sectional Study

Background and Aim: An efficient health care system can only fulfill its mission of ensuring the health of the community through the provision of desirable services. Access to patientschr('39') points of view as a reliable source can be considered for evaluating health services. The purpose of this study was to determine patientschr('39') satisfaction with services provided in a Military Hospit...